How Covert Filming Exposed a Multi-Million Pound Timeshare Scheme

It has been described as a major scams of its nature in the Britain.

A total of 14 defendants have been sentenced for their part in a £28m conspiracy to swindle more than 3,500 vacation property owners.

The affected individuals were desperate to get out of decades-old vacation property deals and went looking for support.

Most were from 60 and 80. More than 500 of them surrendered in excess of £10,000, and a single victim handed over over £80,000.

Those affected were subjected to high-pressure sales meetings lasting up to six hours. They were financially worse off, holding worthless fake "credits" and still locked into costly vacation property deals they frequently were unable to use.

The Company Behind the Fraud

The company at the heart of the scam was Sell My Timeshare (SMT). They took people's money to finance the owners' opulent way of life of exclusive education, luxury homes and private jets.

The leader at the head of the organization, the company director, was given a 90-month sentence in January for deceptive scheme.

Recently, his spouse Nicola was among the last group to hear their sentences.

She received a two-year long deferred imprisonment at Southwark Crown Court after admitting money laundering.

The outcome represents a lengthy process and signifies a significant success for the people who spoke out, the authorities and the Crown.

How the Inquiry Was Initiated

The initial awareness of SMT was in the that particular year. The role involved in the reporting team of a media outlet, producing current affairs features.

A friend mentioned that his parent had inherited the rights of a holiday property in a European resort and, after long-term use, had started seeking to terminate the agreement.

It is important to recall how common vacation properties had grown with British holidaymakers in the 1980s and 1990s.

Vacation properties enabled individuals to occupy the equivalent unit annually, or trade their time slots with other owners who had apartments in other resorts. About 600,000 vacation seekers seized that opportunity.

The first timeshare rush was accompanied by a lot of accounts about rip-off merchants deceptively promoting units. They appeared frequently on consumer shows.

The typical holiday ownership agreement bound owners for many years.

By 2016, those owners who had enjoyed their regular accommodation in the sunshine for 20 or 30 years were getting older, and a significant number were hoping to say farewell to their holiday properties.

Some had reduced ability to travel and were unable to visit their properties. Some just felt they'd achieved their goals from them. And others had died, in numerous instances passing on their loved ones to inherit the deals - including their regular contributions and upkeep costs.

The Covert Probe Develops

It was at this point the family member had been placed. She searched the web for options and came across the organization, a business whose digital platform promised to terminate her deal.

But, having paid a fee and booked a meeting with them, her relatives smelled a rat.

Further research uncovered many victims reporting they had handed over cash and achieved no result out of it. Indeed, they had been left out of pocket. Substantial amounts.

Our team started looking into what was going on. It was rapidly apparent that there were some shady characters operating in the timeshare resale sector.

A legal professional had many grievance cases waiting to sue SMT.

The team interviewed clients who had used the firm and they all told the same story. They thought the business would purchase their timeshare away from them but when they attended a meeting (for which they made an advance payment) they were told there was no potential buyers.

In place of that, they were persuaded - in fact coerced - to commit further cash purchasing "the company's points system", named after the outfit's parent company, Monster Travel.

The precise definition was rather ambiguous. They appeared to be a type of exchange medium, providing reduced-price holidays and benefits and retail offers.

And they were reportedly "exchangeable with fellow investors, at a future date.

Paying cash up front now would produce an long-term benefit that would pay for SMT's fees and result in the timeshare holder ahead financially, freed at last from their troublesome deal.

An unrealistic promise? Certainly, that proved correct.

A 'Bait-and-Switch Tactic'

If these accounts were accurate, this was a large-scale fraud.

It's what is called a "deceptive marketing."

A business - here the organization - "attracts the customer by marketing a particular product but then to say that's not available, steering the client to another, inferior option.

This is against the law. Possessing all the accounts we had collected, we presented the rationale to covertly record one of the firm's consultations.

This takes commitment, energy, and clear arguments for why this is the only way to obtain the data required to prove wrongdoing.

Armed with that permission, our limited crew set up a meeting with one of the company's representatives in Stratford-Upon-Avon.

Posing as a potential client hoping to help his mother free from her timeshare contract|holiday ownership agreement

Andrea Hardin
Andrea Hardin

A seasoned UK gambling analyst with over a decade of experience reviewing online casinos and slots, specializing in bonus strategies and player safety.